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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taylor Ely

October 8, 2025

5  out of  5
rating by Taylor Ely
"We love love Victoria Anderson she just saved us at least 300.00"
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Michael Chambers

July 10, 2025

5  out of  5
rating by Michael Chambers
"Alan Murphy’s State Farm office in Arab provides the very best customer service and support of any insurance company in the state."
We responded:
"Thank you so much!"
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Amy Roberson

July 3, 2025

5  out of  5
rating by Amy Roberson
"I’ve been with Alan Murphy for 30 years and cannot say enough about the exceptional customer service his office provides! Rates are competitive and they always take care of me!"
We responded:
"We can no thank you enough for your kind review and your loyalty!! We try our best to take care of you and your family😊"
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Zebulon Pike

May 15, 2025

5  out of  5
rating by Zebulon Pike
"I've always gotten A#1 customer service from the staff. Victoria handles my account. She's #1."
We responded:
"Zeb, thank you so much for your kind review!! You know I will always take care of you! -Vic💕"
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Shane Anderson

May 14, 2025

5  out of  5
rating by Shane Anderson
"Don’t normally post reviews but just wanted to rave about Victoria. She was so thorough and walked us through everything. She made it so quick and simple to swap insurances. Won’t recommend another office, they are the best!!!"
We responded:
"Thank you so much for your kind review!! We try to take care of you guys!! -Vic 💕"
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Laura Golden

May 14, 2025

5  out of  5
rating by Laura Golden
"Jennifer is the best agent to speak with!! Helped me get the best price! Answered every question I had! There the cheapest one around"
We responded:
"Thank you so much for your review!! "
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Bruce Walker

May 6, 2025

5  out of  5
rating by Bruce Walker
"We have had State Farm for over 45 years, In that time we have had 4 different agents, this agency is the best we have ever dealt with. When I call or go see them they always take care of us."
We responded:
"Thank you so much Bruce for those kind words! We try our best to take care of our customers! 😊"
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Rhonda Sellers

March 27, 2025

5  out of  5
rating by Rhonda Sellers
"Thank you so much Jennifer for speaking with me and patiently answering all my questions and concerns about my insurance policies! Appreciate it!"
We responded:
"Absolutely!! We hope you have a wonderful day!! "
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Douglas George

November 23, 2024

5  out of  5
rating by Douglas George
"Awesome insurance and even better service! Keep it up State Farm team!"
We responded:
"That’s what we like to hear!!! 🥳"
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CB Brown

October 25, 2024

5  out of  5
rating by CB Brown
"Jennifer is the best! Thanks for taking such good care of our families insurance needs! 💯🎯💪"
We responded:
"Thank you so much for your review!!! "
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Jerri Whitehead

January 15, 2024

5  out of  5
rating by Jerri Whitehead
"Awesome people! Great ins company!! I love them n their service to me. God bless them"
We responded:
"We love being of service to you!! 💕"
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Lisa Cook

June 30, 2023

5  out of  5
rating by Lisa Cook
"Friendly staff"
We responded:
"We appreciate you so much!!"
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angenette lowery

June 29, 2023

5  out of  5
rating by angenette lowery
"Great staff and service,always go above and beyond for their customers"
We responded:
"We absolutely appreciate you!! Thank you so much for the wonderful review 💕 we strive to go above and beyond for everyone of you! "
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Jun Fan

April 5, 2023

5  out of  5
rating by Jun Fan
"They have a great team of people who are very helpful. I've been with this agency for over a decade. Thank you all for your hard work."
We responded:
"We absolutely appreciate your review! We are very thankful for our customers!! "
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Beach Bum

March 8, 2023

5  out of  5
rating by Beach Bum
"Alan Murphy and his staff have been so helpful to our family during stressful times. They always are willing to help and talk with us about our Home and Auto needs and any issues. I urge you to reach out to them before you make a decision on purchasing Auto and Home Insurance."
We responded:
"Thank you for your review!! We love helping our customers!! 💕"
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Amanda

March 7, 2023

5  out of  5
rating by Amanda
"Always helpful!"
We responded:
"Thank you!!"
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Nelly Mooney

January 27, 2023

5  out of  5
rating by Nelly Mooney
"Always helpful"
We responded:
"Thank you!! We try to be as helpful as we can! "
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Adonna Connell

September 9, 2022

5  out of  5
rating by Adonna Connell
"Great customer service, super friendly people, and very competitive rates"
We responded:
"Thank you so much!! We try our best to serve you!!"
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David Harris

March 23, 2022

5  out of  5
rating by David Harris
"Staff was friendly and knowledgeable"
We responded:
"We try our best to serve you to our fullest!"
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Adam Nelson

August 5, 2021

5  out of  5
rating by Adam Nelson
"All and all best insurance companies and branches, that I have ever had the pleasure of doing business with. Been a customer for more than 7 years and wouldn’t think of purchasing insurance from anyone else."
We responded:
"We do our best in serving our customers!! We are very thankful of you!"
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William Campbell

June 13, 2021

5  out of  5
rating by William Campbell
"friendly people good prices always willing to help my famly loves them"
We responded:
"We strive to be as helpful as we can! "
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Cindy Walker

January 24, 2021

5  out of  5
rating by Cindy Walker
"Greatest people ever."
We responded:
"We absolutely appreciate you!!"
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Megan Satterfield

December 14, 2020

5  out of  5
rating by Megan Satterfield
"Always a pleasure and love seeing Nikki even if its thru a door slot!"
We responded:
"Thank you!!"
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Secondhand Vinyl

August 15, 2020

5  out of  5
rating by Secondhand Vinyl
"So very helpful. Chantz is awesome to deal with."
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Ricky Phillips

July 19, 2019

5  out of  5
rating by Ricky Phillips
"This staff is 100% incredible! Probably the best staff I've seen since watching "the office" on netflix! Chantz, Nikki, Jade, and Shea all led by their Fearless Leader, The Alan Murphy are top of the line at writing insurance. They are pretty much the "Black Belt" of insurance! To better describe them they are like super heroes when it comes to protecting your belongings."